COVID-19 Recovery Statement
As the landscape continues to change, we adhere to the guidelines published by the CDC and VT health departments. We will do all we can to keep us all safe during these challenging times. Delivering value is always our top priority.
Who We Serve
Vermont Small / Home Businesses
Vermont Nonprofit Businesses
Vermont Municipalities
Vermont Medium To Large Businesses
Schedule Time To Talk Tech With Thomas
I Need Help! I Want To Learn More! I Want To Network!
Choose Your IT Services
We Specialize in Information Technology Support
~Computer Repair, Remote Connectivity, Internet Safety, Strategy, Wireless, Email & More
~No Contracts, No Hidden Fees, No Fear Or Hassle
Help Desk
$74 / Month / User
~Remote Trouble Ticket Support (Chat Or Phone)
~Fast, On-demand Windows, Mac & Mobile Support
~Internet, Email, Password & Account Support
~Network / Internet Connectivity Troubleshooting
~Backup / Restore Tasks
~Software Installation & Troubleshooting
~Printer & Scanner Troubleshooting
~Experienced & Certified N. American Service Mentors - Available When You Need Them Most
Computer & Server Coverage
Computers: $25 / Month
Servers: $125 / Month
~Industry Best Remote Technical Support Tools
~Windows Security Updates & Patch Management
~AV Security (Windows Or Mac) Software & Mgmt.
~3rd Party Software Updates (Adobe, Google, etc.)
~Performance & Preventative Maintenance w/Reports
~Server Coverage: 24/7/365 Active Network, Security & Health Monitoring, Alerting & Remediation
Hourly Support
$99 / Hour
1/2 Time For Travel
~Onsite or Remote Level 3 Engineer Support
~vCIO (Virtual Chief Information Officer) Consulting
~Strategic Planning Services
~Computer Life-cycle Planning
~Internet Service Provider Assistance & Consulting
~Wired & Wireless Network Services
~Business Email Services
~Website Support & Security Services
~Tech Security Services
Fixed Fee Projects
Special Quote Per Project
~Business Phone System Installation & Support
~New Computer Projects
~Backup Services & Disaster Planning
~New Server Projects
~Wired Or Wireless Network Upgrades
~Educational Sessions (1:1, Group Or Web-based)
~Remote / Home / Additional Office Location Setup
~Project Management
~Website Design & Management
Testimonials
Thomas helped me with information technology while I ran successfully for re-election to the Vermont House of Representatives and later when I ran and won a seat in the Vermont State Senate. He is the best! Trustworthy, smart, able to keep information confidential and not afraid to tell me when there was a better way. He will work hard for you too.
Johnson & Finnigan needed assistance with upgrading our office computers to Windows 10. I knew that Thomas was starting up a new business and said we could trust his expertise. Thomas was professional and accommodating to our schedules. Our computers are now up-to-date and performance has improved. We trust his services and look forward to continuing efforts to maintain (& improve) our technology in 2020.
14 years ago, when I was new to all things technology, Thomas was there to help. He patiently listened to the goals I had for growing our business and guided us to our first web presence. He also helped with our first company computer and wireless network. I still trust him today and appreciate his longstanding professional relationship. If you need someone to solve a problem and get a job done, call Rural Techs.
I needed help securing reliable internet for my home office in Fairfax, VT. Good broadband is not easy to find in my area. Thomas found some good options and then provided a diagram of the solution, making it much easier to understand. Since then, he has helped me with multiple projects, including file storage backup and computers upgrades. Thomas is one of the few IT professionals I've worked with that really knows how to communicate with customers. He can handle complex challenges and never talks over your head! Rural Techs is the way to go.
Thomas has been helping my small business for a few years now. He has helped me when I was frustrated with trying to do things on my own. Trust me, give him a call. It is not worth the struggle doing it yourself. Thomas was really great listening to exactly what I needed. I would highly recommend him!
When my business laptop was slowing down and running out of space, I asked Thomas for help. He was able to upgrade the computer and migrate all my programs without any disruption to my business. He is knowledgeable, kind and speaks in a way that makes it easy to understand what I am getting for my investment. I recommend his services if you are in need of trusted tech help.
Contact Us
Thomas Dukeshire
Owner
The 15+ years of real-world experience that I have in Vermont enables me to arrive at your table with expertise in
business, information technology, education and more. Working hard each day to help others discover
that there is always a solution for a problem is my purpose. There are
people interested in listening, learning and experiencing those
issues with you. I am willing to invest the time to collaborate towards your success.
Credentials
~Masters in Managing Innovation & Information Technology, Champlain College (2014)
~CompTIA A+, Network+ & Security+ Certified
~Cisco Certified Network Associate
~Microsoft Certified Professional
References Available Upon Request
Thank You!
Without you, I wouldn't be here today...I am grateful.
~My wife & kids, my mom & dad, my sister, my grandmother & grandfather, my aunts & uncles, my in-laws, cousins, my extended family and Cody.
~Some of my first & long-standing customers from 14 years ago: Joe & Sue.
~The Tiger King.
~My testimonial/review friends & recent clients: Carolyn, Michael, Candace, Pat, Nicole, Tammy, Angie, Rob & Sonya, Danielle & Jared, Heather, Liam, Matt, Nick, Deanna, John, Wes, Sherry, Ashley, Robert.
~All the personal & professional references for RT.
~Old & new friends that I have enjoyed networking with these past six months: Mel, Tom, George, Aaron, Joshua.
~The new partner relationships I have developed the past few months: GMS (Randy & Amber), Datto (Stoddard & Charlotte), DowntownUp (Sam & Brendan), Ooma (Philippe), Quickbooks and Constant Contact.
~To all the VT organizations & businesses I have networked or worked with past and present.
~To my prior employers and colleagues for the multitude of opportunities these past 15+ years growing in VT.