Residential &
Commercial Tech
Support Services
Raising the happiness level of tech users for the past 15 years!
~Computer Repair, Internet Safety, Strategy, Wireless, Email & More
~No Contracts, No Hidden Fees, No Fear Or Hassle
~Lets Work On The Puzzle Together
~Scroll Down For Our Current Services Rates & To Schedule Time
Current Services Rates
As of August 19th, 2020
Business / Tech Consulting
$60/hr
Billed in 15 minute increments
~What is the problem or pain?
~How do we fix it?
~Plan of action w/education
~You don't need to understand tech, let me handle that part!
*This is usually via virtual conference unless a safe site-visit is necessary.
Technical Support
$99/hr
Billed in 15 minute increments (1 hour onsite minimum)
~Onsite or Remote Level 3 Engineer Support
~vCIO (Virtual Chief Information Officer) Consulting ~~Strategic Planning Services & Business Support
~Internet Service Provider Assistance & Consulting
~Wired & Wireless Network Services
~Business Email Services
~Website Support & Security Services
~Tech Security Services
Managed Technology Services
$25-175/month
Billed on the 1st of every month (no contract or minimum)
~Help Desk: Remote Trouble Ticket Support (Chat or Phone), Fast, On-demand Windows, Mac & Mobile Support, Internet, Email, Password & Account Support
~Computer Coverage: Industry Best Remote Technical Support & Security (Antivirus) Tools, Security Updates, Performance & Preventative Maintenance w/Reports
~Server Coverage (in addition to the above Computer Coverage): 24/7/365 Active Network, Security & Health Monitoring, Alerting & Remediation
Fixed Fee Projects
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Fixed fee quotes available upon request
~Business Phone System Installation & Support
~New Computer Projects
~Backup Services & Disaster Planning
~New Server Projects
~Wired or Wireless Network Upgrades
~Educational Sessions (1:1, Group Or Web-based)
~Remote / Home / Additional Office Location Setup
~Project Management
~Website/Social Media Design & Management
COVID-19 Recovery Statement
As the landscape continues to change, we adhere to the guidelines published by the CDC and VT health departments. We will do all we can to keep us all safe during these challenging times. Delivering value is always our top priority.
Testimonials
Thomas helped me with information technology while I ran successfully for re-election to the Vermont House of Representatives and later when I ran and won a seat in the Vermont State Senate. He is the best! Trustworthy, smart, able to keep information confidential and not afraid to tell me when there was a better way. He will work hard for you too.
Johnson & Finnigan needed assistance with upgrading our office computers to Windows 10. I knew that Thomas was starting up a new business and said we could trust his expertise. Thomas was professional and accommodating to our schedules. Our computers are now up-to-date and performance has improved. We trust his services and look forward to continuing efforts to maintain (& improve) our technology in 2020.
14 years ago, when I was new to all things technology, Thomas was there to help. He patiently listened to the goals I had for growing our business and guided us to our first web presence. He also helped with our first company computer and wireless network. I still trust him today and appreciate his longstanding professional relationship. If you need someone to solve a problem and get a job done, call Rural Techs.
I needed help securing reliable internet for my home office in Fairfax, VT. Good broadband is not easy to find in my area. Thomas found some good options and then provided a diagram of the solution, making it much easier to understand. Since then, he has helped me with multiple projects, including file storage backup and computers upgrades. Thomas is one of the few IT professionals I've worked with that really knows how to communicate with customers. He can handle complex challenges and never talks over your head! Rural Techs is the way to go.
Thomas has been helping my small business for a few years now. He has helped me when I was frustrated with trying to do things on my own. Trust me, give him a call. It is not worth the struggle doing it yourself. Thomas was really great listening to exactly what I needed. I would highly recommend him!
When my business laptop was slowing down and running out of space, I asked Thomas for help. He was able to upgrade the computer and migrate all my programs without any disruption to my business. He is knowledgeable, kind and speaks in a way that makes it easy to understand what I am getting for my investment. I recommend his services if you are in need of trusted tech help.
Contact Us
Thomas Dukeshire
Owner
The 15+ years of real-world experience that I have in Vermont enables me to arrive at your table with expertise in
business, information technology, education and more. Working hard each day to help others discover
that there is always a solution for a problem is my purpose. There are
people interested in listening, learning and experiencing those
issues with you. I am willing to invest the time to collaborate towards your success.
Credentials
~Masters in Managing Innovation & Information Technology, Champlain College (2014)
~CompTIA A+, Network+ & Security+ Certified
~Cisco Certified Network Associate
~Microsoft Certified Professional
References Available Upon Request